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Director of Quality and Reliability

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers.

Position: Director of Quality and Reliability 

Location: Mountain View, CA

Job Description:

  • Define, build, and execute the quality and reliability functions for Bossa Nova. 
  • Develop processes and strategies to drive product quality.
  • Work closely within BossaNova organization to insure total customer satisfaction.  out organization, facilities, and tools to support Bossa Nova reliability testing and production requirements.
  • Work closely with Field Operations team to collect field data and drive product improvement
  • Provide electrical and mechanical validation testing at the component, subassembly and system level to support R&D during product development,
  • Define and perform a full range of reliability and environmental testing during development and production phases
  • Perform failure analysis on factory and field failures
  • Work with Hardware Engineering and Operations  to establish standard validation and reliability test requirements and processes.
  • Perform validation and ongoing reliability testing on purchased materials, sub-assemblies, and OEM equipment
  • Responsible for setting up, maintaining and scheduling test facilities and equipment
  • Manage outside testing labs and processes as required
  • Review partner testing and run additional testing as required

 

Requirements:

  • B.S. required, M.S. desired, in Mechanical, Electrical, or Industrial Engineering or related field
  • Minimum 15 years’ experience in quality, product validation, environmental and reliability testing, with a least 5 years of experience as a manager
  • The leadership skills required to hire and manage engineers and suppliers  to carry out testing that is outside of your personal experience
  • Experience in DOE, FMEA, statistical and RCA tools and processes
  • Experience testing 240-480VAC and 500-1000VDC products strongly preferred
  • Current knowledge of industry standards for consumer and industrial products.
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