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Regional Service Technician (Robotics)

As a Robotics Regional Service Technician with Bossa Nova you will be tasked with ensuring the availability of our store robots to conduct daily operations.  You will ensure proper operation and report on events in the store. You will also perform demonstrations for Bossa Nova and customer management as requested. Your responsibilities will also include traveling to stores in your area to conduct preventative maintenance, as well as troubleshoot and repair robotic systems and associated equipment.  Logical troubleshooting experience will be critical in this role. You will need to have good people and analytical skills in order to quickly communicate both issues and insights with the Fleet Operations team. You must become familiar with the product, strategy, and customer's business in order to communicate effectively. Must be willing to travel on a regular basis to observe and report back to the team on robot activities and perform required repairs.

Responsibilities

  • Robot maintenance and care.
  • Maintain best practices for data collection and analysis
  • Perform scheduled maintenance on robots in your assigned area
  • Troubleshoot and repair, robots in your assigned area
  • Influence streamlined processes that provide accurate insights to daily operations, robot performance and reliability

Education and Experience

  • Associates Degree or equivalent experience
  • 2+ years mechanical or electrical repair experience (military and/or trade school experience accepted)
  • The ability to lift 50 pounds up to 4 feet high
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