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IT System Administrator

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers.

Position: IT Systems Administrator

Location: Pittsburgh, PA

Reporting to the Information Systems Manager, the IT Systems Administrator is an individual contributor responsible for implementing and administering technology and systems to allow our business operations to be successful. Candidates should have experience successfully setting up new systems and implementing them in a rapidly growing modern enterprise. They should be able to get their hands dirty with physical infrastructure, as well as virtual.


  • Setting up and managing connectivity and security for distributed offices and workforce (VPN, Firewalls, Co-located storage, etc).
  • Securely managing large (2000+) numbers of connected devices (distributed servers, endpoints, phones, etc)
  • Data security and administration
  • Backup and Disaster Recovery set-up and management


  • 5+ years of IT administration experience
  • IT security policy enforcement experience
  • Experience with cloud-first IT architecture
  • Experience with Linux endpoints (Ubuntu)
  • Experience with G-suite administration
  • Endpoint management (preferably Unified Endpoint Management)


  • Information Security certification (CISSP, CISM, Security+) a plus
  • Wireless (WiFi and LTE) troubleshooting experience, especially managing connectivity issues with 3rd parties
  • Experience with Salesforce and Jira
  • Active Directory/LDAP administration
  • Potential for up to 25% travel.



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