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Mapping and Deployment Technician

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self-driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers.

Job Title - Mapping and Deployment Technician

Location - Dallas, Texas

Job Description - As a Mapping Technician with Bossa Nova you will be tasked with traveling to customer locations and collecting mapping data.  Flexibility and time management skills are essential to success in this position. In the field you will interact with a range of people. You must be able to effectively communicate as one of the initial points of contact with our company. Must be willing to travel on a regular basis. When doing deployments you will travel to customer locations and execute a set of test and validation steps to confirm that the system is ready for use in that location.  This will require detailed communication with our remote deployment specialists as well as documenting certain steps in the process for other members of the team to review.  Finally you will be responsible for supporting other resources doing deployments at other locations to ensure all steps are completed successfully and troubleshooting any issues that occur.

Responsibilities:

  • Collect in-store data following company protocols
  • Contribute to documenting fluid and evolving processes
  • Assemble and validate systems at customer locations
  • Apply Electro-Mechanical knowledge to troubleshoot equipment along with experience applying this knowledge to process/equipment design and troubleshooting
  • Oversee and assist other mapping and deployment activities to ensure all sites are fully completed
  • Candidate will be required to lift up to 100 lbs infrequently
  • Other duties as assigned

Minimum Requirements:

Travel

  • Extensive travel, including some international, is anticipated (50 to 75%)

Education

  • High School Diploma or equivalent
  • Valid driver’s license with clean driving record

Experience

  • 2 years of related work experience
  • Demonstrated computer skills including specialized software and advanced operating system
  • Ability to learn quickly
  • Familiarity with issue tracking and ticketing systems
  • Must have the desire to learn new technologies, software, hardware, methodologies and assist the team to operate with maximum efficiency
  • Must demonstrate energy, drive and passion with new technologies
  • Pay strict attention to details and always be focused on maximizing productivity while maintaining quality
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