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Regional Service Technician

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers.

Job Title - Regional Service Technician

Location – Tulsa, OK

Job Description:

As a Robot Repair Technician with Bossa Nova you will be tasked with ensuring the availability of our store robot’s to conduct daily operations.  You will ensure proper operation and report on events in the store. You will also perform demonstrations for leadership as necessary. Your responsibilities will also include traveling to stores in your area to troubleshoot and repair robots.  Logical troubleshooting experience will be critical in this role. You will need to have good people and analytical skills in order to quickly communicate both issues and insights with the Fleet Operations team. You must become familiar with the product, strategy, and customer's business in order to communicate this effectively. Must be willing to travel on a semi-regular basis to observe and report back to the team on robot activities and perform required repairs.

Responsibilities:

  • Robot operation
  • Maintain best practices for data collection and analysis
  • Perform scheduled maintenance on robots in your assigned area
  • Troubleshoot and repair, robots in your assigned area
  • Influence streamlined processes that provide accurate insights to daily operations, robot performance and reliability

Education and Experience:

  • Associates Degree or equivalent
  • 2+ years mechanical or electrical repair experience or equivalent
  • The ability to lift 50 pounds up to 4 feet high
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