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Cloud Network Infrastructure Engineer

At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers.

Position: Cloud Network Infrastructure Engineer

Location: Pittsburgh


  • Support and maintain data center including operations, incidents, service requests and execution of changes.
  • Support and maintain Microsoft Azure IAAS/PAAS environment including computing, networking, storage, load-balancer, backup, NSG, database
  • Support and maintain automation & frameworks to improve operational processes, procedures using ansible and ansible tower.
  • Support the data center as per service management process (change management, incident management, request management).
  • Work closely with security team on compliance and audit requirements
  • Troubleshoot performance and stability issues using a wide variety of tools and be an escalation point for all production issues.
  • Implement alerts and monitoring for better availability and performance for data center resources.
  • Configure and manage Azure virtual machine, storage, backup, load balancer, virtual network, VPN gateway.
  • Create, change or delete user accounts, storage accounts, cloud instances and environments.
  • Support a 24x7 environment


  • Bachelor’s degree in computer science or similar and 5+ years of professional experience in cloud infrastructure management and virtualization.
  • Solid background and hands-on experience with Microsoft Azure IAAS & PAAS (compute, networking, storage, load-balancer, backup, NSG)
  • Experience supporting an environment running Microsoft Azure.
  • Extensive experience supporting Linux operating systems running as Virtual Machines and/or cloud instances.
  • Solid understanding of networking, DNS, VLANs, Firewall, network segmentation, Storage, backup, Load Balancer, patch management, OSI model.
  • Strong analytical and conceptual problem-solving skills with the ability to transform data into useful information.
  • Configure, administer, and operate highly scalable, available, and elastic solutions that implement industry best practices using Microsoft Azure.
  • Python experience.
  • Configuration management expirence using ansible
  • Must have extensive hands-on experience.
  • Microsoft Azure certified is a plus.


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