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Network Operations Manager (Robotics)


At Bossa Nova we create service robots for the global retail industry. Our robots’ mission is to make large scale stores run efficiently by automating the collection and analysis of on-shelf inventory data. We drive autonomously through aisles, navigating safely among customers and store associates. If we were a self- driving car we’d be operating at level 5 autonomy.

Oh, we should add, it’s real, happening today, you can meet our robots in some of the world’s biggest retailers


Qualifications:

We are looking for a Network Operations Manager to help build, maintain, and troubleshoot our rapidly expanding robot fleet.  You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.

Responsibilities

  •     Manage and monitor all installed robotics systems and infrastructure remotely.
  •     Install, configure, test and maintain ubuntu, application software and system management       tools
  •     Proactively ensure the highest levels of systems and infrastructure availability
  •     Monitor and test application and network performance for potential bottlenecks, identify           possible solutions, and work with engineers to implement those fixes
  •     Maintain security, backup, and redundancy strategies according to existing standards
  •     Write and maintain, using appropriate monitoring methods, to increase system efficiency         and lower the human intervention time on any tasks
  •     Participate in the design of information and operational support systems
  •     Provide 2nd level support
  •     Liaise with hardware or software vendors for problem identification and resolution


Requirements

  •     BS/MS degree in Computer Science, Engineering or a related subject
  •     Proven working experience in installing, configuring and troubleshooting UNIX /Linux based     environments.
  •     Solid cloud experience, preferably in Azure, especially around IaaS concepts
  •     Experience with monitoring systems
  •     Experience with automation software (Ansible preferred)
  •     Solid scripting skills 
  •     Solid networking knowledge (OpenVPN, TCP/IP)
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